Technology as an Enabler

main-tech

Quality / Eco-Systems / Efficiency / Management / Monitoring / Value / 24/7 Help desk

Concordia is the only company in the Middle East to use personal digital assistants to manage our day-to-day activities in addition to our 24/7, 365 days a year help desk, thus, adding value to our customers’ business eco-systems through greater efficiency, quality, and management of information.

Leading the industry with our approach which is applied to: Planned Preventative Maintenance scheduling, Reactive Tasks, DEWA meter readings, Health, Safety and Environmental tasks, and has the following benefits for our customers:

  • Real time reporting of information throughout our teams and direct to our customers
  • Improved transparency
  • Improved management information aiding decision making
  • Improved procurement of equipment and parts
  • Quality assurance and monitoring
  • Environmentally friendly – 100% reduction in paper
  • No double data entry
  • No duplication and more importantly no lost information